Searching through a large collection of documents can be extremely time-consuming, particularly if you don’t know the exact word or phrase to search on. Many companies turn to enterprise search in order to make searching more efficient and productive, but they still run into problems like having outdated information or missing documents that are out of sync with the search index. This article will explain some of the technical documentation challenges faced by enterprises, and how site search can help solve those problems.
The Challenge: Too Much Information
Too much information can make it difficult for users of a technical documentation site to find what they’re looking for. If you are having this problem, you need a site search tool like Keyspider.
Keyspider instant AI-Search lets your visitors look up content based on words and phrases. Plus, this type of search tool supports the inclusion of Boolean logic operators, so users can be more specific in their searches. AI-Search will also auto index when new content is added, or if existing content has been updated.
You’ll also have access to live examples that show how different settings impact the results returned by your search engine. If you want to take things even further, then you can use tags. Tags are keywords that help categorize your content, so it is easier for people searching on your site to find what they’re looking for. You can assign tags to documents individually, or add them at the document level. You can create as many tags as you need and there is no limit to how many you can use per document. Adding these categories allows advanced users who know what they’re looking for to go right where they want without being distracted by other content.
The Solution: Site Search
Documentation search can be a powerful tool for solving technical documentation challenges. If you are looking for specific information and can’t find it on the page you are viewing, site search will take you to the right location.
Site search also makes it easy to find related topics or terms that might not be on the same page as what you’re searching for.
By clicking on search in the upper-right corner of any web page, you’ll be taken to a list of results that match your query, even if it is an abbreviation or includes misspellings.
Site search will ensure that your team doesn’t need to sift through dozens of pages looking for what they’re looking for. They will be able to find it with just a few clicks. In order to make this work, each piece of documentation needs a unique title and description. These tags help make your document easier to find.
The Benefits of Site Search
Solving technical documentation challenges can be tricky and time-consuming. However, Keyspider site search helps you find what you’re looking for quickly. Plus, the more people that use site search, the more it learns about your documentation and better understands what they are looking for. The result? Your IT team is happier and more productive while your users have an easier time finding what they need to get their work done.
Keyspider provides these benefits by using natural language processing to understand your search queries and deliver relevant results from within a single, unified platform. In this way, your users never again waste time digging through content in different systems across your enterprise or sift through stacks of papers on your desk or in a file cabinet to find the answer they are looking for.
Another benefit of Keyspider site search is its relevance ranking, which assigns a weighting based on how closely the documents match the words in your query. These ranking weights help Keyspider provide documents that are not only relevant but also fresh and up-to-date.
As opposed to traditional methods of searching for information, site search does all the heavy lifting for you! With KeySpider’s site search tool, you just type your query into a box and you will see instant results including: document titles, file names, keywords and abstracts as well as document descriptions (if available). With one click, you’ll be able to download the most current version of any document right to your computer or mobile device.
How to Implement Site Search
Setting up an internal search engine is an important part of any website, both for your visitors and for your business. Search engines help users find what they’re looking for, and they can facilitate more than just that: they can help you reach new potential customers by allowing them to find products or services they didn’t know you offered.
So how do you go about building one? Here are some tips! Start with the basics: a good internal search engine must have a few simple components.
- It needs to be easy for users to use and website owners to customize.
- It must be able to handle large amounts of data and should support multiple platforms.
- It should return the search results quickly.
- It should be able to provide filtering options so users can narrow down their searches.
- And finally, the search page should be customizable and work well with mobile devices as well as desktops.
With Keyspider site search, you can easily organize and index any document on your website, enabling users to browse through them in an interactive way. By adding a site search engine like Keyspider, you’ll also be able to save time on other tasks like changing content or uploading new documents.
- Go to keyspider.io and create an account.
- Add your website URL in Keyspider to index.
- Customize the search engine based on your preference.
- Set crawling interval to update content in search engine.
- Copy the install code from the dashboard and add it to your websites or use end-user search API to integrate.
- That’s it, your product is ready to search!
Now that you know how easy it is to implement site search for your websites, why not try out Keyspider? Try 14-day free trial. No credit card required.